Last week I sat waiting for a package from UPS. It was an important package so I did not want to miss it. It was several days late. I tracked and tracked and even called. All I could find out was that it was at the facility. Why? I needed it now!
So I started searching for ways to get reach answers from UPS. I discovered this program: UPS My Choice. When you become a member you get delivery that fits your life! Get alerts before packages arrive, Electronically authorize packages for drop-of, re-route to other locations and many other options.
I found this to be very helpful! I was able to find out exactly where it was and arrange for delivery! Many more options than on the UPS site alone when you just track.